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Digital care applications

Digital support for people in need of care and their relatives

Digital care applications are digital tools designed to assist people in need of care, family carers or staff working in care services. They can help maintain independence by enabling the person in need of care to take an active role in managing their own health. They also help to make care and support provided by relatives easier.

Digital care applications can include, for example, services for leisure activities, memory training or fall prevention, or applications used for communication with family members or care services. Digital care applications can be smartphone apps, web-based applications or PC programs. For some selected digital care applications, supplementary support services are available from home care services to assist with using them.

  • When am I entitled to a digital care application?
  • What costs does SBK cover?
  • How to find a suitable digital care application
  • Frequently asked questions
  • When am I entitled to a digital care application?

    You are eligible for this service if you

  • are insured with SBK,
  • have a care level of 1 to 5 and 
  • live and receive care at home or in supervised shared accommodation
  • What costs does SBK cover?

    We contribute up to €53 per month towards the costs of digital care applications and supplementary support services. You must cover any costs exceeding this amount yourself.

    Example: Your chosen digital care application costs €35 per month. This leaves €18, which you can use for supplementary support services from a care service or another digital care application.

    How to find a suitable digital care application:

    There are currently no approved digital care applications on the market, as the Federal Institute for Drugs and Medical Devices (BfArM) is currently assessing which services can be approved.

    As soon as the first products become available, we will inform you on this page.

    Frequently asked questions

    Yes, there are no restrictions here.

    Important to know: The monthly subsidy of up to €53 always remains the same – regardless of how many digital care application products you use. Unfortunately, we cannot reimburse costs that exceed this amount.

    Digital care applications are reviewed, approved and added to the digital care application directory by the Federal Institute for Drugs and Medical Devices (BfArM). This is a requirement in order for us to be able to contribute towards the costs of digital care applications.

    Unfortunately, it is not possible to receive a payout of any remaining balance or to carry any remaining balance over to the following month. You are responsible for any digital care application costs in subsequent months that exceed the monthly amount of €53.

    0800 072 572 572 50

    Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

    0800 072 572 587 00
    Mon - Fri | 8 a.m. - 8 p.m. toll-free

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