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0800 072 572 572 50

Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

0800 072 572 587 00
Mon - Fri | 8 a.m. - 8 p.m. toll-free

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Making care at home easier

Care aids, home emergency call systems and home modifications for fully accessible living

Take advantage of financial support for care at home. We provide subsidies for home modifications that promote independent living and for care aids that make care at home easier, such as disposable gloves.

  • What are the eligibility criteria for care aids?
  • What are the eligibility criteria for a home emergency call system?
  • What are the eligibility criteria for assistance with home modifications?
  • Eine ältere Dame hat Besuch von ihrer Enkelin und sie essen gemeinsam Kuchen.

    Making care at home easier – your benefits

  • We provide financial support to enable and facilitate care at home.
  • You can have your care aids conveniently sent to you or collect them from your pharmacy every month.
  • We are happy to advise you on the benefits that make care at home easier for you. We also provide tips on financing home modifications. This gives you planning security at all times.
  • Care aids

    What are the eligibility criteria for care aids?

  • A care level of 1 to 5 applies. 
  • The care and support takes place in your familiar surroundings (i.e. at home).
  • How to obtain care aids:

    You can obtain care aids through contracted partners such as pharmacies and medical supply shops. We are happy to provide you with contact details for contracted partners in your area. These providers have the necessary application forms available and invoice us directly. Alternatively, you can purchase the products yourself and submit the receipts to us for reimbursement.

  • Single-use care aids, such as disposable gloves or disinfectants: we cover up to €42 per month for these. 
  • Reusable care aids, such as washable mattress protectors: we cover the actual costs for these, minus any statutory co-payment where applicable.
  • Home emergency call system

    What are the eligibility criteria for a home emergency call system?

  • A care level of 1 to 5 applies.
  • The care and support takes place in your familiar surroundings (i.e. at home).
  • You live alone or are alone for much of the day.
  • Due to your medical condition or care needs, you are unable to seek help independently in emergency situation, such as a fall.
  • How to obtain a home emergency call system:

    Contact a provider of home emergency call devices and sign a contract with them. Once we have received the provider’s documentation, we will check whether the criteria for a monthly subsidy of €27 are met.

    For all other medical aids – such as wheelchairs, walking aids or a nursing bed – simply submit the relevant medical prescription to us.

    Measures to improve the home environment:

    What are the eligibility criteria for assistance with home modifications?

  • A care level of 1 to 5 applies.
  • Care and support are provided at home.
  • Care is improved and made easier by adapting the home – for example, by converting the bath into a walk-in shower.
  • How to obtain benefits that improve your home environment:

    To qualify, you must submit an application and send it to us together with a cost estimate from the tradesman.

    Once it has been established that the requirements are met, we will support home modifications with up to €4,180 per measure. You will receive this subsidy without an income assessment. If several people in need of care in a shared home benefit from the modification, each individual is entitled to this subsidy. If several people in need of care live in subsidised shared housing, the total amount is capped at €16,720.

    We also cover the costs of moving to a fully accessible home.

    0800 072 572 572 50

    Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

    0800 072 572 587 00
    Mon - Fri | 8 a.m. - 8 p.m. toll-free

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