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0800 072 572 572 50

Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

0800 072 572 587 00
Mon - Fri | 8 a.m. - 8 p.m. toll-free

Menu Become a member Advice & Services Insurance & tariffs Meine SBK Contact Become a member Become a member in one step Employees Families Students Trainees Self-Employed Expats Recommending SBK Awards About SBK Health care in Germany Advice & Services Alternative Medicine SBK Overseas-Plus Personal consultation E-Health Family & Pregnancy Health & treatment Long-Term Care Prevention & health promotion Dental health Insurance & tariffs Contributions Family insurance Nursing care insurance Additional insurance SBK Optional Tariffs SBK Healthcare Card Meine SBK Login Overview online services Membership certificates Frequently asked questions Contact Send a message Call back service Personal consultant search Local branch search Applications & forms Other contact options Alternative Medicine Acupuncture Homeopathy Osteopathy SBK Overseas-Plus SBK International Consulting Travel Insurance EHIC Travel vaccinations Personal consultation SBK Consultation Services SBK Health Telephone SBK Appointments Service E-Health Apps & digital offers Digital services Electronic prescription SBK Electronic Patient Record SBK Account Family & Pregnancy Treatments for Children Child sickness benefit Pregnancy & childbirth Prevention & precautionary measures for children Health & treatment Incapacity to work (eAU) Medicines & dressings Treatment in surgeries & clinics Glasses & medical aids Chronic diseases Therapeutic treatments Sickness benefit Cancer Rehabilitation measures Mental health Support services Co-payment & reimbursement Long-Term Care Need for care – what now? Care benefits by care level Care at home Care in a nursing home Family carers Prevention & health promotion SBK Bonus Scheme Early detection Health offers & courses Vaccinations Prevention & Precautionary Measures for Children Dental health Orthodontic treatment Professional teeth cleaning Dental checkups Dental treatments & fillings Dental prosthetics Contributions Contribution Rate Employees Trainees & pupils Family Voluntary insurance Self-employed Students Pensioners sbk.org Arbeitgeberservice Leistungserbringende Karriere Unternehmen SBK Presse & Politik DeutschBecome a memberLogin Meine SBK
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Need for care – what now?

At SBK, you receive the best advice right from the start

The need for support in care can arise suddenly or become apparent over time. We’re here to provide you with personalised advice and support in this situation.

SBK information

Requirements and benefits provided by the SBK Long-Term Care Fund

Comprehensive and personalised support from the SBK team of experts

Receive the best care depending on your personal situation

The system for assessing care needs

Procedure and preparation for a care assessment by the Health Insurance Medical Service

Application process at a glance

Here you will find an overview of the first steps required to apply for care following a hospital or rehabilitation centre stay or for care at home.

  • Contact the patient liaison officer at the hospital or rehabilitation centre (speak to the medical or nursing staff).
  • The patient liaison officer will advise you and submit the application if necessary.
  • We will inform you after approximately one week, notify you of the provisional care level and advise you on the outcome.
  • The Health Insurance Medical Service will visit you at home and determine the care level. You can find out more about the visit and how to prepare for this appointment on the care assessment page.
  • We can advise you on the options and benefits available for care via the SBK Care Hotline on 0800 072 572 582 50.
  • We will advise and assist you with the application process. Complete the application online simply and conveniently via Meine SBK.
     Apply now
  • You are also welcome to contact the SBK Long-Term Care Consultation Service directly on:
    0800 072 572 582 50
  • Once you have submitted the application, the Health Insurance Medical Service will visit you at home and determine the care level. You can find out more about the visit and how to prepare for this appointment on the care assessment page.
  • Eine Mitarbeiterin der SBK berät einen Versicherten und zeigt ihm etwas auf einem Tablet.

    Support right from the start

    Care situations can arise suddenly and present major challenges for both those affected and their family members. Make use of the personalised SBK Long-Term Care Consultation Service. We will help you organise the care and work with you to select the right care benefits.

    Go to the SBK Long-Term Care Consultation Service

    0800 072 572 572 50

    Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

    0800 072 572 587 00
    Mon - Fri | 8 a.m. - 8 p.m. toll-free

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