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mentalis CareNow

Immediate psychological help for young people

If you are a young person experiencing mental health issues, it is important to get help quickly. With the digital program from mentalis CareNow, young people between the ages of 13 and 21 can immediately improve their mental health. Participants benefit from telephone consultations with psychologists and a certified therapy app. You can register directly, no doctor's referral is necessary. This special offer is free of charge for you.

mentalis CareNow – your benefits

  • Use mentalis CareNow free of charge.
  • Immediate psychological help for young people between the ages of 13 and 21.
  • No application or doctor's prescription is required to participate in the program.
  • Easy and flexible to use online.
  • If necessary, CareNow can help you find a therapy place.
  • Also  a great way to bridge the waiting time until a therapy place becomes available.
  • Want to join SBK? Arrange a free consultation now

    mentalis CareNow – how the program helps

    Growing up brings great opportunities, but also many challenges. Social events can have an additional impact on young people's mental health. Sometimes professional support is needed. mentalis CareNow was developed to help young people in this situation quickly and easily.

    This certified program combines psychological coaching with self-help tips via an app. This is an ideal way to bridge the gap while waiting for a therapy spot to become available. We are one of the first health insurance companies in Germany to offer you this important service.

    Participants benefit from this at mentalis CareNow:

    Young people between the ages of 13 and 21 can use the mentalis CareNow program at any time without waiting or a medical diagnosis. Participants under the age of 16 require the consent of their legal guardian.

    The mentalis CareNow app contains numerous tips and exercises. Topics covered include dealing with emotions, self-esteem, and developing positive activities. This helps participants learn to understand themselves better and cope with everyday life. All content is scientifically based.

    Participants receive specific support for their individual situations in regular confidential telephone conversations with psychologists. They are also encouraged to use the mentalis CareNow app. At the request of the young person, further discussions can be held with their legal guardians.

    The mentalis CareNow program is CE-certified as a medical device. All data is subject to the highest data protection requirements. mentalis CareNow employees are bound by confidentiality obligations.

    How to get mentalis CareNow

  • Enter your age below to access the service.
  • In the next step, enter your details and then select an appointment for a preliminary telephone consultation with the psychologists at mentalis CareNow. Please note that for young people under the age of 16, a legal guardian must also be present at this initial consultation.
  • This initial telephone conversation will determine whether the program is suitable for the individual.
  • If everything fits, you can get started right away. The goal: to regain inner balance and master everyday life again.

    Start using mentalis CareNow now

    The fields marked with an asterisk (*) are mandatory.

    Hier geht es zum Angebot: Mentalis CareNow

    Hier geht es zum Angebot über Meine SBK: Mentalis CareNow auf Meine SBK

    Send details

    Frequently asked questions about mentalis CareNow:

    Mentalis CareNow was developed for young people between the ages of 13 and 21 who experience everyday psychological stress.

     The program can provide support in coping with current stress, dealing with unpleasant feelings, and organizing everyday life. Building social contacts can also be an issue.

    Young people can participate in mentalis CareNow without a confirmed diagnosis or medical referral and without submitting an application.

    Yes, because this regularity helps to build the necessary trust. However, it is also possible to switch to another psychologist.

    To get the most out of the content, we recommend using the app three times a week for 15 to 20 minutes. You can use the service for a total of 12 months.

    If further support is needed after the end of the program, mentalis CareNow will assist in finding follow-up treatment.

    0800 072 572 572 50

    Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

    0800 072 572 587 00
    Mon - Fri | 8 a.m. - 8 p.m. toll-free

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