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0800 072 572 572 50

Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

0800 072 572 587 00
Mon - Fri | 8 a.m. - 8 p.m. toll-free

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Home nursing care

For optimal care in the event of illness

If you need to be cared for at home due to an illness, fast and comprehensive support is especially important. To ensure your medical treatment, we therefore provide you with support as part of home nursing care.

Ein älterer Mann sitzt im Rollstuhl zu Hause und wird von seiner Tochter geschoben.

Home nursing care – your benefits

  • You receive home nursing care as long as it is medically necessary. This way, you can be sure that you can fully recover at home.
  • Beyond a period of four weeks, we provide basic care and domestic support for up to two hours per day – and for up to 26 weeks per illness.
  • You receive professional care from a high-quality nursing service.
  • The costs are settled directly between the nursing service and us.
  • Together with you, we look for a nursing service that will provide medical treatment at home.
  • When are you entitled to home nursing care?

    Certain legal requirements apply to home nursing care. These include, for example:

  • Your physician or the hospital issues a prescription.
  • The service is provided by a nursing service.
  • A person living in your household is unable to ensure your care.
  • Further requirements include, among others:

  • Hospital treatment is necessary, but admission is not possible, or
  • hospital treatment can be avoided or shortened, or
  • due to a serious illness or an acute deterioration of an illness – especially after hospital stays or outpatient surgeries – assistance is required, or
  • the goal of the medical treatment can be ensured through home nursing care.
  • Services provided as part of home nursing care:

  • Assistance with medical treatment care – for example injections, infusions, or wound care.
  • Assistance with basic care – for example support with personal hygiene, dressing and undressing, or nutrition.
  • Assistance with household tasks such as preparing meals, shopping, or disposing of waste.
     
  • How long and to what extent do you receive home nursing care?

    The duration of home nursing care for medical treatment care depends on your illness and the medical prescription.

    You can receive basic care and domestic support for four weeks. Beyond this period, we offer additional support options. We will be happy to advise you on this.

    We cover the costs of home nursing care for you. You only have to pay the statutory co-payments. These amount to 10 percent of the incurred costs for the first 28 days per calendar year and €10 per medical prescription.

    To reduce your financial burden, we can exempt you from co-payments under certain conditions. If your co-payments exceed two percent of your family household’s annual gross income (burden limit), we will reimburse the amount above this limit. At the same time, you will be exempt from further co-payments for the rest of the year. To do so, please send us your proof of income and the collected co-payment receipts. We determine the burden limit anew for each calendar year. You can easily calculate your individual co-payment limit using our co-payment calculator.

    Where do you receive home nursing care?

    Home nursing care usually takes place in your home. However, it can also be provided at another suitable location – for example in assisted living facilities, schools, or kindergartens.

    How to receive home nursing care

    You need a medical prescription for home nursing care. This can be issued by your medical practice or the hospital.
    You then choose a nursing service for the care services. To help you find one, the . BKK care finder as well as your personal SBK consultant are available to you.

    After selecting a nursing service, please send us the prescription by post. You can find our address and a prepaid envelope here.

    The prescription can also be sent to us by your nursing service. We will then take care of everything else with the nursing service – so you can fully focus on your recovery.

    If you are in need of long-term care, you will receive benefits from long-term care insurance. You can use medical treatment care in parallel.

    More security through personal consultation

    Do you have questions about home nursing care or would you like to know whether we contribute to home nursing care abroad? Your personal SBK consultant will be happy to advise you. You can find the contact details in your Meine SBK app or in our consultant search.

    Alternatively, you can also use our SBK consultation hotline.

    0800 072 572 572 50

    Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

    0800 072 572 587 00
    Mon - Fri | 8 a.m. - 8 p.m. toll-free

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