Appointment booking service
Support in finding the right doctor's appointment
Do you need an appointment at a doctor's practice or for occupational therapy, speech therapy or physiotherapy? Our partner 4sigma can help you find an appointment. Simply let them know what you need by phone or online. 4sigma will take care of the arrangements, leaving you more time for what matters to you.
Important: If you are looking for psychotherapy, please contact your SBK Consultant directly. You can find the contact details
How to use the appointment booking service
Our partner 4sigma helps you find appointments at specialist's practices as well as for occupational therapy, speech therapy and physiotherapy. You can also specify your preferences – for example, regarding a particular practice, a time period or the search radius. You can use the appointment booking service online or by phone.
Appointment booking service via online form
Simply enter your appointment preferences in the online form. Please have your health insurance number to hand.
Appointment booking service by phone
You can reach the appointment booking service by phone Monday to Friday from 8 a.m. to 6 p.m. free of charge within Germany:
Please make sure you have the following information to hand for the call:
Appointment search process
Once your request has been received, 4sigma will search for suitable practitioners as quickly as possible. Up to nine suitable practices will be contacted. As soon as an appointment is found that meets your requirements, the next available slot will be booked for you. You will be notified by phone, text message or email.
Important: The more specific your requirements are – for example, a particular practice or time – the more difficult it will be to book an appointment at short notice. If no appointment is initially available, our partner will continue to assist you with your search. On request, you will also receive contact details for suitable practices.
Reminder service for your appointment
To help you keep track of your appointment, we offer a reminder service via email or text message. You will receive a reminder message, containing all the important details, the day before your scheduled appointment. You can also contact the practice directly if you are ultimately unable to attend the appointment.
Frequently asked questions
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