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0800 072 572 572 50

Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

0800 072 572 587 00
Mon - Fri | 8 a.m. - 8 p.m. toll-free

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SBK Health Telephone

Medical advice around the clock

Do you have a question about the side effects of a medication on a Sunday? Have you developed stomach pains in the middle of the night and don't know what to do about them? With the SBK Health Telephone , you can speak to a team of medical experts or a doctor from our partner 4sigma around the clock.

Junger Mann auf Couch mit Handy

SBK Health Telephone - your benefits

  • Advice from doctors or a team of medical experts
  • around the clock, seven days a week
  • free of charge and easily accessible by phone or email
  • Want to join SBK? Arrange a free consultation now.

    Pregnancy & Children:

    For medical questions relating to pregnancy and children, please contact theSBK Health Telephone for Expectant Mothers and Children

    How to use the SBK Health Telephone

    0800 072 572 570 00

    You can reach the medical team of experts at the  SBK Health Telephone around the clock, seven days a week, toll-free within Germany.

    From abroad, you can reach us Monday through Friday from 8:00 a.m. to 6:00 p.m. (CET) at +49 89 444 570 90 at the applicable local rates. We will then forward your call to the team of medical experts at the  SBK Health Telephone.

    You are also welcome to submit your question online

    You will receive advice and assistance on the following topics:

  • Diagnosis and treatment options for existing conditions
  • Alternative healing methods
  • Healthy lifestyle
  • Dentures, questions about treatment plans and cost estimates
  • Individual health services (IGeL)
  • Active ingredients and side effects of medications
  • Medical findings
  • Preventive measures for travel, including first-aid kits, addresses of German- or English-speaking doctors abroad
  • Nursing care
  • Please note: Advice provided by the SBK Health Telephone cannot replace a medical diagnosis and no statements can be made regarding cost coverage. If you have any questions about SBK benefits and services, please contact your personal SBK consultant directly. You can find contact details here.

    0800 072 572 572 50

    Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

    0800 072 572 587 00
    Mon - Fri | 8 a.m. - 8 p.m. toll-free

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