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0800 072 572 572 50

Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

0800 072 572 587 00
Mon - Fri | 8 a.m. - 8 p.m. toll-free

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SBK Health Telephone for Families

Medical advice on pregnancy and children

No other time is as exciting for parents as pregnancy and the first years of their child's life. Parents often worry about themselves and their child's well-being. What do I need to consider in terms of nutrition during pregnancy? What should I do if my child has a high fever at night? The SBK Health Telephone for Families gives you the security of being able to speak with a team of medical experts or a doctor from our partner 4sigma.

Eine Mutter sitzt mit ihrem kranken Sohn auf dem Sofa und misst mit ihrer Handfläche, ob er Fieber hat. Sie telefoniert währenddessen.

SBK Health Telephone Families - your benefits

  • Expert advice from doctors or a team of medical specialists
  • Available around the clock, seven days a week
  • Free of charge and easy to access by phone or email
  • Want to join SBK? Arrange a free consultation now.

    How to use the SBK Health Telephone for Expectant Mothers and Children

     0800 072 572 570 01

    You can reach the SBK Health Telephone for Expectant Mothers and Children 24 hours a day, seven days a week, toll-free within Germany.

    You are also welcome to ask your questions online. The team of experts from our partner 4sigma will then call you back or contact you by email if you are unavailable. 

    Send your question now

    Please note: Advice provided by the SBK Health Telephone for Expectant Mothers and Children cannot replace a medical diagnosis and cannot make any statements regarding the coverage of costs.

    You will receive advice on the following topics:

  • Pregnancy, such as child development and behavior during pregnancy.
  • Preventive care advice during pregnancy, which examinations are useful and what the examination results mean.
  • Child health and development, childhood illnesses, questions about medications, alternative treatment methods, etc.
  • Preventive checkups for children, such as which examinations are useful in addition to the usual examinations and advice on the significance of the examination results
  • Vaccinations and side effects
  • Dental prophylaxis and orthodontics for children
  • SBK benefits during pregnancy

    If you have any questions about SBK benefits during pregnancy, please contact your SBK consultant directly or arrange a consultation appointment with us.

    Eine Mama hält ihr Neugeborenes vor sich und sie lachen sich an.

    Video consultation during emergency pediatric services

    The Association of Statutory Health Insurance Physicians in North Rhine-Westphalia offers video consultations during emergency pediatric services by calling 116 117. This provides parents with a reliable point of contact when medical practices are closed, i.e., on Wednesday afternoons, weekends, and public holidays. 

    To the website

    0800 072 572 572 50

    Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

    0800 072 572 587 00
    Mon - Fri | 8 a.m. - 8 p.m. toll-free

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