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sbk.org Insurance & Tariffs SBK Healthcare Card

SBK Healthcare Card

Your access to all SBK services

With your SBK healthcare card, you can conveniently use all services by SBK at doctors' offices, with recognized therapists, and in clinics. 

Please always use the SBK healthcare card we most recently sent you. As soon as you receive a new SBK healthcare card, your old card is no longer valid and will be blocked. This happens regardless of the printed expiration date.

SBK healthcare card – your benefits

  • Simply present your SBK healthcare card at medical practices or clinics and take advantage of services by SBK
  • Take the card with you on every trip through Europe – it provides basic coverage in most countries.
  • Your personal photo makes the card unmistakable.
  • Upon request, your doctor can store health data on the card.

    • The photo on your SBK healthcare card

    To make it easier to identify the SBK healthcare card, insured persons aged 15 and over will receive a card with a photo. Insured persons who cannot submit a photo for health reasons receive a card without one – for example, if they require nursing care and are unable to travel.

    You can easily upload your photo for the SBK healthcare card in Meine SBK.

    Upload photo

    You can take the photo directly or upload a selfie. Would you prefer to send us your photo by mail? Your SBK consultant will be happy to send you the required form. Here you can find answers to frequently asked questions about the photo upload.

    Requesting a new SBK healthcare card

    Have you lost your SBK healthcare card and need a new one? You can conveniently order it through Meine SBK.

    Request now

    Replacement certificate for your SBK healthcare card

    Your SBK healthcare card isn’t working, or you don’t have it with you?

    There are several ways to provide a medical facility, such as a doctor’s practice, with a replacement certificate.

    1. The practice can request the replacement certificate directly via its practice management system, provided the necessary IT systems are available.

    2. You can also access the replacement certificate yourself at any time in Meine SBK:

    Replacement certificate

    PIN and PUK for your SBK healthcare card

    With your SBK healthcare card and the associated PIN and PUK, you can fully use the digital services Meine SBK and the SBK electronic patient record (ePA) with integrated e-prescription functionality. Learn more about using the SBK healthcare card with PIN and PUK.

    More about PIN and PUK

    Integrated European Health Insurance Card

    The back of the SBK healthcare card features the European Health Insurance Card (EHIC) for use abroad. This provides basic coverage in most European countries. For optimal coverage abroad, we recommend an additional travel health insurance.

    Our experts from the SBK international insurance advisory service (SBK Auslandsberatung) will be happy to assist you with all questions regarding your insurance coverage abroad.

    Cost reimbursement

    You can decide how you want your healthcare services to be billed.

    If you choose cost reimbursement, the services will no longer be billed directly via your SBK healthcare card. Instead, you will receive private invoices, which you must pay yourself first and then submit to us for reimbursement.

    Find out more about cost reimbursement here.

    Frequently asked questions

    You can find more information on our page about frequently asked questionsregarding the SBK healthcare card.

    0800 072 572 572 50

    Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

    0800 072 572 587 00
    Mon - Fri | 8 a.m. - 8 p.m. toll-free

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