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Menu Become a member Advice & Services Insurance & tariffs Meine SBK Contact Become a member Become a member in one step Employees Families Students Trainees Self-Employed Expats Recommending SBK Awards About SBK Health care in Germany Advice & Services Alternative medicine SBK International Plus Personal consultation E-Health Family & pregnancy Health & treatment Prevention & health promotion Dental health Insurance & tariffs Contributions Family insurance Nursing care insurance Additional insurance SBK Optional Tariffs SBK Healthcare Card Meine SBK Login Overview online services Membership certificates Frequently asked questions Contact Send a message Call back service Personal consultant search Local branch search Applications & forms Other contact options Alternative medicine Acupuncture Homeopathy Osteopathy SBK International Plus SBK International Consulting Travel insurance EHIC Travel vaccinations Personal consultation SBK Consultation Services SBK Health Hotline SBK Appointments Service E-Health Apps & digital offers Digital services Electronic prescription SBK Electronic Patient Record SBK Account Family & pregnancy Treatments for children Child sickness benefit Pregnancy & childbirth Prevention & precautionary measures for children Health & treatment Incapacity to work (eAU) Medicines & dressings Treatment in surgeries & clinics Glasses & medical aids Chronic diseases Therapeutic treatments Sickness benefit Cancer Rehabilitation measures Mental health Support services Co-payment & reimbursement Prevention & health promotion SBK Bonus Scheme Early detection Health offers & courses Vaccinations Prevention & Precautionary Measures for Children Dental health Orthodontic treatment Professional teeth cleaning Dental checkups Dental treatments & fillings Dental prosthetics Contributions Contribution Rate Employees Trainees & pupils Family Voluntary insurance Self-employed Students Pensioners sbk.org Arbeitgeberservice Leistungserbringende Karriere Unternehmen SBK Presse & Politik DeutschBecome a memberLogin Meine SBK
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SBK Messenger

Sort out your concerns even easier

Experience fast, secure and personalised communication. You can use the Messenger to write a message to your SBK Consulting – precisely when it suits you. You will receive a personalised answer within 24 hours during our business hours. And it’s especially practical that all messages are kept clearly organised in one place. 

How to use SBK Messenger

Starting mid August 2026, all SBK insurants with an SBK Account and two-factor authentication can use the Messenger.

  • Open Meine SBK and select SBK Messenger on the contact page. Not all insurants can make this selection yet, as the feature will be rolled out gradually through mid-August.
  • Please confirm the terms of use once.
  • Click on “Start a conversation“, select a subject and enter your message.
  • You will receive a personalised message and a notification within 24 hours
     
  • SBK Messenger - Your benefits

  • Convenient from anywhere, without waiting on the phone   
  • Answer within 24hours during our business hours
  • Notification once your message has been answered
  • All messages kept clearly in one place in chronological order
  • Secure transmission of your sensitive data
  • Frequently asked questions

    Download the Meine SBK app now and enjoy all the benefits

    Meine SBK for iOS 16 and higher

    Meine SBK for Android 10.0 and higher

    For the web version of Meine SBK, we recommend using one of the following standard browsers with the latest version: Safari, Chrome, Firefox, Opera

    0800 072 572 572 50

    Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

    0800 072 572 587 00
    Mon - Fri | 8 a.m. - 8 p.m. toll-free

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