SBK Health Telephone for Families

Advice and support on pregnancy and children around the clock

There’s nothing more exciting for parents than pregnancy and their child’s first years in the world, but that doesn’t stop them from worrying about the well-being of their little one – and also themselves! This throws up a whole host of different questions, such as: what do I have to be aware of from a nutritional perspective during pregnancy? And what do I do if my child has a high fever at night? With SBK, you can enjoy round-the-clock access to a direct line run by medical experts including paediatricians and midwives.

Eine schwangere Frau sitzt auf dem Sofa im Wohnzimmer und trinkt eine Tasse Tee.

SBK Health Telephone for Families – your SBK benefits

Round-the-clock medical advice from doctors and medical personnel, seven days a week.

No overcrowded waiting rooms or long waiting times.

Free calls and advice.

Receive advice on the following medical issues:

Pregnancy, your child’s development, and behaviour during pregnancy

Pregnancy screening, which examinations are necessary, and what the results mean for you

The health and development of your child, childhood illnesses, medication and alternative treatment methods

Health checks for your child, which examinations are necessary on top of the standard U-Check-ups, and what the results of these examinations mean

Vaccinations and side effects

Dental prophylaxis and orthodontics in children

Important information

The advice provided by the SBK Health Telephone for Families is not intended to replace a diagnosis from your doctor.

If you have any questions on the services provided by SBK, please contact your SBK consultant directly.

How to use the SBK Health Telephone for Families

You can call the Health Telephone for Families any time, 365 days a year on 0800 072 572 570 01 (free of charge within Germany).

Please note: if you are not connected directly, unfortunately, all lines are busy at the time of your call. In this case you will hear an announcement in German and be directed to an answering machine. You are welcome to leave your name and telephone number after the tone and we will call you back as soon as possible.

You can also ask questions online. Our experts will then call you back or contact you via email if we are unable to reach you.

Contact form

SBK Health Telephone for Families