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Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

0800 072 572 587 00
Mon - Fri | 8 a.m. - 8 p.m. toll-free

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SBK healthcare card

It’s easy to access all services with the SBK healthcare card

Your SBK healthcare card gives you access to all services ­­­­ - in doctors' offices, recognized therapists and clinics. The SBK healthcare card has an encrypted chip. Previously, only general data such as name, gender, date of birth, address and insurance number were stored on the healthcare card. If you give your doctor your explicit consent, you can also have health data stored on the card or store it yourself in the SBK electronic patient record (ePA).

SBK health card - your SBK benefits:

  • With your SBK health card, you can take advantage of all SBK services at doctors' surgeries, clinics and recognised therapists. Simply present the card at the practice or clinic.
  • It also belongs in your luggage when travelling within Europe - because the European Health Insurance Card (EHIC) is printed on the back. The EHIC provides you with basic cover in most European countries.
  • Your photo makes the card unique.

    • Your photo on the SBK healthcare card

    To ensure that your SBK healthcare card is better protected against misuse, all insured persons over the age of 15 will receive a healthcare card with a photo. Insurants who cannot submit a photo for health reasons receive a SBK healthcare card without a photo. This might be, for example, someone who is unable to care for themselves and not mobile.

    How to upload your photo:

    You can upload your photo for the SBK healthcare card online. You can find this function in Meine SBK. Simply register here.

    Upload photo

    Would you prefer to send us your photo by post? Your personal consultant will be happy to send you the appropriate reply card.

    Here you will find answers to frequently asked questions about photo upload.

    Requesting a new SBK healthcare card

    Do you need a new SBK healthcare card? Order it conveniently in Meine SBK.

    Request now>

    Contactless data exchange through NFC technology

    All insurants have a SBK healthcare card with NFC technology. This healthcare card enables contactless data exchange. It is easily recognizable by the contactless symbol and the six-digit number at the top of the front. The NFC-enabled healthcare card is a prerequisite for the SBK electronic patient record app with e-prescription function and the E-Rezept (e-prescription) app of the gematik.

    Integrated European Health Insurance Card

    The European Health Insurance Card (EHIC) for abroad is integrated on the back of the SBK healthcare card. This gives you basic cover in most European countries. For optimum cover abroad, we also recommend an additional foreign travel insurance. Our experts from SBK's overseas consulting service will be happy to advise you on all questions relating to your insurance cover abroad.

    The EHIC is valid in the following countries: Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain and Northern Ireland, Ireland, Iceland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, North Macedonia, Norway, Austria, Poland, Portugal, Romania, Sweden, Switzerland, Serbia, Spain, Slovakia, Slovenia, Czech Republic, Hungary and Cyprus (southern part).

    Back of the SBK healthcare card: your EHIC

    More information on using your SBK healthcare card

    Validity: Please always use the SBK healthcare card that we last sent you. As soon as you have received a new SBK healthcare card, your old card is no longer valid and will be blocked, regardless of the validity date printed on it.

    Is your SBK healthcare card not working or not to hand?

    There are several ways to send a replacement certificate to your practice.

  • The practice can request the replacement certificate directly via KIM (Kommunikation im Medizinwesen). The prerequisite for this is that the necessary IT systems are in place.
  • You can also access the replacement certificate yourself at any time in Meine SBK app

    • Login Meine SBK

    Access to other digital applications with PIN and PUK

    With your SBK healthcare card and the corresponding PIN and PUK, you can make full use of the digital services Meine SBK, the SBK electronic patient record and the gematik e-prescription app. Find out more about using the SBK healthcare card with PIN and PUK.

    To SBK healthcare card with PIN and PUK

    0800 072 572 572 50

    Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

    0800 072 572 587 00
    Mon - Fri | 8 a.m. - 8 p.m. toll-free

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