Electronic health care card

Your access to all services from the SBK

This card unlocks it all: with it you can access all services – from doctors, recognised therapists and hospitals. The health care card has an encrypted chip with all important data such as first name and surname, gender, date of birth, address and insurance number. 

To ensure that your electronic health care card is better protected against misuse, customers over the age of 15 receive a card with a photo. Insured persons who cannot submit a photo for health reasons receive a card without a photo. This might be, for example, someone who is unable to care for themselves and not mobile. The Braille lettering helps those who are blind or visually impaired.

Important information

Please always use the SBK healthcare card that we most recently sent you. As soon as you receive a new healthcare card, your old card will no longer be valid and will be blocked, regardless of the expiry date printed on it.

If an error message occurs when your SBK healthcare card is scanned at the doctor’s surgery, please contact your personal consultant. You will then immediately receive a substitute certificate by fax at the doctor’s surgery and later a new healthcare card if necessary.

Integrated European Health Insurance Card

The European Health Insurance Card (EHIC) for use abroad is integrated on the back of the electronic health care card.

The EHIC is valid in the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus (southern part), Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, Norway, North Macedonia, Poland, Portugal, Romania, Sweden, Switzerland, Serbia, Spain, Slovakia, Slovenia, United Kingdom

Uploading your photo 

You can upload your photo for your electronic health care card online. You’ll find this option in your online service, Meine SBK. Just register here.Want to send us your photo by post? Your personal consultant will be happy to send you the response card for this.

Electronic healthcare card – your SBK benefits:

  • With your electronic healthcare card, you can make use of all SBK services with doctors, clinics and recognised therapists. Simply present the card when you visit your doctor.
  • It is also a must when travelling within Europe, because the European Health Insurance Card (EHIC) is printed on the back. With the EHIC, you have basic insurance cover in most European countries.
  • Your photo means the card cannot be used by anyone else.

‘We’ve put the European Health Insurance Card on the back of the electronic health care card. With it, you have basic insurance cover in most European countries. For optimal protection abroad I recommend getting overseas travel insurance as well. If you have any questions on this or about your stay abroad, we will be happy to advise you on 0800 072 572 570 90 (free of charge within Germany).’