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Become a member Contribution rate Free family insurance Registration for Meine SBK SBK bonus program
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Contact

0800 072 572 572 50

Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

0800 072 572 587 00
Mon - Fri | 8 a.m. - 8 p.m. toll-free

Menu Become a member Advice & Services Insurance & Tariffs Meine SBK Contact Become a member Become an SBK member in one step Expats Employees Families Trainees Students Self-employed persons Recommending SBK Awards Health Care in Germany About us Advice & Services Alternative Medicine Family & Pregnancy Dental Health Digital Services Foreign consulting Personal Advice Precaution & Prevention Recovery Insurance & Tariffs Contribution Family insurance Nursing care insurance SBK healthcare card Meine SBK Login Online Service Overview Membership Certificates FAQ Become an SBK member in one step Declaration of accession Call-back service prospective clients Contact form prospective clients About us Responsibility and Sustainability Alternative Medicine Acupuncture Homeopathy Osteopathy Family & Pregnancy Pregnancy Health checks for children and young people Vaccinations for children Family rehabilitation Child sickness benefits Dental Health Dental check-ups for adults Dental treatment Dental treatments and fillings Dentures DentNet Digital Services Online Skin Check Incapacity to work (eAU) Electronic prescription SBK electronic patient record (ePA) Foreign consulting SBK Overseas Consulting European Health Insurance Card and overseas health insurance certificate Protective travel vaccinations Foreign travel insurance Personal Advice SBK Appointments Service SBK Health Telephone SBK Health Telephone for Families Workplace accident Advice on making payments to SBK Precaution & Prevention Early detection of disease Vaccinations Preventative services SBK Bonus Scheme Recovery Treatment in surgeries and clinics Psychotherapy Medication and medical aids Rehab and remedies Co-payments and reimbursement Support services Contribution Contribution rate Employees Trainees and school pupils Students Self-employed workers Voluntary insurance Pensioners SBK healthcare card PIN and PUK for the SBK healthcare card Questions about the SBK healthcare card Questions about the photo on the SBK healthcare card sbk.org Arbeitgeberservice Leistungserbringende Karriere Unternehmen Presse & Politik DeutschBecome a memberLogin Meine SBK
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SBK Appointments Service

The appointment service will organize a suitable appointment for you

Instead of investing a lot of time in making appointments with a specialist yourself, the team of medical experts at our partner 4sigma can help you book an appointment. You can also make appointment requests for occupational therapy, speech therapy and physiotherapy directly via our partner. Use our appointment service online or by telephone.

Psychotherapy: If you are looking for a psychotherapy appointment, please contact your SBK consultant directly. You can find contact details 
here.

We support you in arranging appointments with doctors and specialists. You can use the online form to enter your appointment request with the relevant practice.

Please have your insurance number ready.

Make an appointment

What happens next?

  • After your request has been received by our partner, your appointment request will be processed as quickly as possible. Up to nine practices will be contacted according to your details.
  • You will receive the appointment details from us either via phone, by text message or email – depending on your preference. If it is not possible to find a suitable appointment for you, our partner will work with you to find suitable alternatives.
  • We will also be happy to provide you with the contact details of the practices.
  • We are there for you on 0800 072 572 570 70 Monday to Saturday between 8:00 and 20:00 and free of charge within Germany.

    Please have the following information to hand:

  • Name, address and insurance number
  • Reason for the desired appointment or special examination.
  • To find out what is important to you personally, you will also be asked the following questions: Would you like to see a particular practice? Do you already have a referral?Do you have preferred appointments or are there times when you cannot come? How far can the practice be from your home or place of work? When is it easy to reach you so that you can be informed of the results?
  • What happens next?

    You will receive the appointment details from us either via phone, by text message or email – depending on your preference. If it is not possible to find a suitable date for you, our partner will work with you to find suitable alternatives.

    Reminder service and calendar entry

    We also offer a reminder service via email or text message to ensure you never miss another doctor’s appointment. You will receive a reminder message the day before your scheduled appointment. This will contain the precise details of your appointment once again. You also have the option to contact the doctor directly – for example, if you are unable to make your appointment after all.

    If you would like to receive the details regarding your doctor’s appointment by email, we will also attach an ICS file. Opening this file will save the scheduled doctor’s appointment directly to your personal calendar (for example, in your smartphone). This will help to ensure you always have an overview of your appointments.

    Urgent emergencies and acute illnesses

    In urgent emergencies, always go to an emergency room or contact the emergency services on 112.

    In the case of acute illnesses requiring treatment within the next few hours, please contact the health insurance on-call service on 116117.

    0800 072 572 572 50

    Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

    0800 072 572 587 00
    Mon - Fri | 8 a.m. - 8 p.m. toll-free

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