Your contact to SBK
We are happy to help you in these challenging times.
We are available 24/7.
You can contact us on the SBK Customer Hotline on 0800 072 572 572 50 (free of charge within Germany), or from abroad on +49 89 444 570 90 (the call will be charged at the rates that apply in the foreign country).
You can send your personal consultant a direct message via Meine SBK or request a callback at a time that suits you. You can find the contact details for your personal consultant as usual on the Meine SBK app or at meine.sbk.org or in the Personal consultant search.
Do you have post for us?
The quickest and easiest way to send us your post is by using the upload function in Meine SBK. Simply take photos of the documents you wish to send us and then upload them using the Meine SBK app.
Alternatively, send us your documents by post to the central SBK address – even if you are sending something to your personal consultant:
SBK, 80227 Munich, Germany
All post received by our central office is forwarded digitally to your personal consultant to ensure it is dealt with as quickly as possible. Please use our freepost envelope:
Here’s an overview of our service numbers
You can deal with the following matters easily in your personal online self-service branch: