The SBK Health Telephone experts are available around the clock to answer your questions on diagnosis and treatment options, alternative methods of treatment, ingredients, effects and side effects of pharmaceuticals and travel medication. They will also find specialists and clinics for you – both locally and in your destination country. Please be aware that this enhanced service is not intended to replace a visit to a doctor and diagnoses cannot be made remotely.
The SBK Health Telephone is available all day, every day on the following number:
0800 072 572 570 00 (free of charge within Germany)
Please note: if you are not connected directly, unfortunately, all lines are busy at the time of your call. In this case you will hear an announcement in German and be directed to an answering machine. You are welcome to leave your name and telephone number after the tone and we will call you back as soon as possible.
Alternatively, you can also use the online form to submit your request. We will then either call you back or contact you via email if we are unable to reach you.
Health Telephone contact form