Contact and technical support
If you have any questions about the SBK Account, Meine SBK and the SBK electronic patient record (ePA) we will be happy to help you. The best way to contact us is by telephone. Together we will find a quick solution.
We are here for you from Monday to Friday from 8 a.m. to 6 p.m. The calls are free of charge within Germany.
SBK Account and Meine SBK:
Call the support team on
SBK electronic patient record (ePA):
Call the support team on
The ePA ombudsman's office of the SBK can also be reached via this number. We will be happy to help you manage and exercise your rights if you do not use a mobile device.
Most frequently questions
Answers to the most frequently asked questions concerning the three topics can be found under:
Alternatively, you can use the contact form below and send us a message.