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0800 072 572 572 50

Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

0800 072 572 587 00
Mon - Fri | 8 a.m. - 8 p.m. toll-free

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Contact Form - Your Feedback

Want to send us feedback – positive or negative – or lodge a complaint? We’re hear to listen. Our quality management team is looking forward to hearing from you. To contact us you can simply use this contact form or alternatively, write us an email to lob&tadel@sbk.org or speak to us by telephone on 0800 072 572 590 00 on Monday to Friday between 8 a.m. and 6 p.m.

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Providing my details is voluntary but necessary in order for SBK to fulfil my contact request. For the purpose of contacting me, I agree that SBK may process my data entered above and contact me on the contact channels optionally indicated by me above. My data will not be passed on to third parties by SBK. You can find out more about the data processed by SBK at www.sbk.org/datenschutz or from your personal consultant. I can withdraw my consent at any time with future effect informally via email on widerruf@sbk.org or any SBK personal consultant.

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Please note: If you are not connected directly, unfortunately, all lines are busy at the time of your call. In this case you will hear an announcement in German. Please hold the line until the phone will be answered.

Your SBK feedback team is not available on federal public holidays. We will respond to your message on the working day directly after the following non-federal public holidays: Epiphany (6 January), Corpus Christi, Assumption Day (15 August) and All Saint’s Day (1 November). If necessary you are more than welcome to call the SBK Customer Hotline on 0800 072 572 572 50. Thank you in advance for your understanding. 

0800 072 572 572 50

Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

0800 072 572 587 00
Mon - Fri | 8 a.m. - 8 p.m. toll-free

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