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SBK healthcare card

Easy to access to all services of SBK

With your SBK healthcare card, you can conveniently use all SBK services and receive all SBK benefits at doctors' offices, from recognized therapists, or in clinics.

Please always use the SBK healthcare card that we sent you most recently. As soon as you receive a new SBK healthcare card, your old card is no longer valid and will be blocked. This happens regardless of the expiration date printed on the card.

  • The photo on your SBK healthcare card
  • Request a new SBK healthcare card
  • Replacement certificate for your SBK healthcare card
  • PIN and PUK
  • Integrated European Health Insurance Card
  • Cost reimbursement
  • Frequently asked questions

    • SBK healthcare card - your benefits:

  • With your SBK healthcare card, you can take advantage of all SBK services — simply present it at your doctor's office or clinic.
  • Take the card with you on every trip to Europe — it provides basic coverage in most countries.
  • Your personal photo makes the card unique.
  • At your request, your doctor can store health data on the card.

    • The photo on your SBK healthcare card

    To ensure that your SBK healthcare card is better protected against misuse, all insured persons over the age of 15 will receive a healthcare card with a photo. Insurants who cannot submit a photo for health reasons receive a SBK healthcare card without a photo. This might be, for example, someone who is unable to care for themselves and not mobile.

    You can easily upload your photo for the SBK healthcare card in Meine SBK

    Upload photo

     

    You can either take the photo directly or upload a selfie.

    Would you prefer to send us your photo by post? Your SBK consultant will be happy to send you the appropriate form.

    Here you will find answers to frequently asked questions about photo upload.

    Request a new SBK healthcare card

    It's this simple

    Do you need a new SBK healthcare card? Order it conveniently in Meine SBK.

    Request now

    Replacement certificate for your SBK healthcare card

    Is your SBK healthcare card not working or not at hand?

    There are several ways to send a replacement certificate to your practice.

    1. The practice can request the replacement certificate directly via the practice management system. This requires that the necessary IT systems are in place.

    2. You can also access the replacement certificate yourself at any time in the Meine SBK app.

    To the replacement certificate

    PIN and PUK of your SBK healthcare card

    With your SBK healthcare card and the corresponding PIN and PUK, you can make full use of the digital services Meine SBK and the SBK electronic patient record with integreated the e-prescription function. Find out more about using the SBK healthcare card with PIN and PUK.

    To SBK healthcare card with PIN and PUK

    Integrated European Health Insurance Card

    The European Health Insurance Card (EHIC) for abroad is integrated on the back of the SBK healthcare card. This gives you basic cover in most European countries. For optimum cover abroad, we also recommend an additional foreign travel insurance. Our experts from SBK's overseas consulting service will be happy to advise you on all questions relating to your insurance cover abroad.

    Cost reimbursement

    You can decide how you want your healthcare services to be billed.

    If you choose cost reimbursement, the services will no longer be billed directly via your SBK healthcare card. Instead, you will receive private invoices, which you must pay yourself first and then submit to us for reimbursement.

    Find out more about cost reimbursement here (in German only)

    Frequently asked questions

    You can find more information on our page about frequently asked questions regarding the SBK healthcare card.

    0800 072 572 572 50

    Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

    0800 072 572 587 00
    Mon - Fri | 8 a.m. - 8 p.m. toll-free

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