Meine SBK
Save more time for other things and use Meine SBK regardless of when our branches are open for business. A number of online services are at your disposal in Meine SBK to help you save time, paper and postage costs. In addition, the contact details of your personal SBK consultant are always to hand. Naturally, Meine SBK meets all security standards with which your personal data is particularly well protected.
Contents of this page:
An overview of the top online services:
Submit invoices and more documents online
Submit invoices for reimbursement and documents via Meine SBK – simply take a photo of them or upload them as a file.
Receive post from SBK securely online
As soon as you activate Online Post, you will get letters from SBK delivered straight to your digital mailbox. An email or push notification on your smartphone informs you when new post is received. If you have activated Online Post, you will get responses to your queries within a maximum of three working days – more quickly than with conventional mail.
Update personal data easily
If you move house or switch banks, you can change your address or bank details easily yourself. And it’s especially practical that many forms are already pre-completed with your personal data so you save even more time entering details. You can even request a new healthcare card in a flash.
Save time with online forms, applications and self-services
By using online forms and applications you can save time and postage costs. Your data is protected and transmitted securely. You can also download many certificates, such as member certificates and overseas health insurance certificates, yourself directly. Of course you can also request these online and have them sent to you in the post if necessary.
Participate in the SBK Bonus Scheme and redeem your bonus
You can easily participate in the SBK Bonus scheme in Meine SBK. Collect your activities digitally and redeem your bonus directly in the app.
You can also register for SBK Babyglück in Meine SBK and directly download the health booklet for proof of the measures.
View services you’ve used
If you want to know which services you’ve used through a doctor, therapist or clinic, you can view a detailed digital patient summary with all service data directly online in Meine SBK. Also at any time in Meine SBK, you can see an overview of times during which incapacity to work was claimed in previous years.
Here’s how to get started with Meine SBK
1. Register
It is best if you register in the Meine SBK app (
Have your SBK healthcare card ready. You will then receive an e-mail with which you can activate your SBK account. The SBK account is your comprehensive access to our digital services Meine SBK, SBK electronic health record and the E-Rezept (e-prescription) app.
If you already use the SBK electronic health record or the e-prescription app, you can log in directly to Meine SBK with these login details data. No further registration is required.
2. Log in
Log straight in with your health insurance number and user-defined password and make use of the first functions. These include the upload function and making applications, for example.
3. Register and verify device
Register a mobile device (smartphone or tablet) once so that you can make use of all online services. To do so, you assign a one-time app code, which consists of six digits. Make sure you remember your app code, as you need it to be able to use protected online services such as changing your contact details, for example.
Frequently asked questions
You can find an overview of all frequently asked questions about Meine SBK
Frequently asked questions about the SBK account can be found
The Meine SBK app will automatically be shown in English if the operating system on your device is set to English. You can change the language at any time under the ‘Settings’ menu.
Your data is secure in the data centre. Meine SBK is effectively protected by appropriate firewalls and SSL encryption. SSL stands for ‘Secure Socket Layer’ and refers to an internet protocol for secure data transmission. A password and two-factor authentication protect your data from unauthorised access by third parties. SBK regularly commissions independent IT security expert teams to ensure that your data stays protected.
Place the document on a level, plain-coloured surface, which contrasts with the document and ensure that the area is well-lit. Hold your device horizontally over the document and ensure that the entire document can be seen on the screen. The photo will be taken automatically as soon as all the criteria are fulfilled. Please then check if the photo is legible and in focus.
If it is not possible to take the photo automatically, you can also take a photo manually using the relevant button in the app.
