Meine SBK
Save more time for other things with our app
Meine SBK provides you with a wide range of online services that save you time, paper and postage costs. In addition, you always have the contact details of your personal consultant to hand. It goes without saying that Meine SBK fulfils all security standards to protect your personal data.
Contents of this page:
Here’s how to get started with Meine SBK
1. Register
It is best if you register in the Meine SBK app (
Have your SBK healthcare card ready. You will then receive an e-mail with which you can activate your SBK Account. The SBK Account is your comprehensive access to our digital services Meine SBK, SBK electronic patient record with e-prescreption function and the E-Rezept (e-prescription) app of the gematik.
If you already use the SBK electronic patient record or the E-Rezept app, you can log in directly to Meine SBK with these login details data. No further registration is required.
2. Log in
Log straight in with your health insurance number and user-defined password and make use of the first functions. These include the upload function and making applications, for example.
3. Register and verify device
Register a mobile device (smartphone or tablet) once so that you can also use protected online services. To do so, you assign a one-time app code, which consists of six digits. A one-off identification is then required.
If you only want to use the Meine SBK app, you can identify yourself using an unlock code. You will receive this code by post within three to five days. Meine SBK will then be almost fully available to you. More information on
Frequently asked questions
You can find an overview of all frequently asked questions about Meine SBK
Frequently asked questions about the SBK account can be found
The Meine SBK app will automatically be shown in English if the operating system on your device is set to English. You can change the language at any time under the ‘Settings’ menu.
Your data is secure in the data centre. Meine SBK is effectively protected by appropriate firewalls and SSL encryption. SSL stands for ‘Secure Socket Layer’ and refers to an internet protocol for secure data transmission. A password and two-factor authentication protect your data from unauthorised access by third parties. SBK regularly commissions independent IT security expert teams to ensure that your data stays protected.
Place the document on a level, plain-coloured surface, which contrasts with the document and ensure that the area is well-lit. Hold your device horizontally over the document and ensure that the entire document can be seen on the screen. The photo will be taken automatically as soon as all the criteria are fulfilled. Please then check if the photo is legible and in focus.
If it is not possible to take the photo automatically, you can also take a photo manually using the relevant button in the app.
