Frequently asked questions
Get the answers to frequently asked questions about Meine SBK
Access to Meine SBK is via the SBK Account. You can find out everything you need to know about the SBK Account, such as
- Registration and device registration
- Identity verification
- Login and two-factor authentication (1FA or 2FA login)
- Forgotten login details or blocked account
- Device sharing
on this page here:
Application-specific questions about Meine SBK
Do you have further questions?
Our Meine SBK support team is available to take your call Monday to Friday from 8 a.m. to 6 p.m. on 0800 072 572 597 50 (free of charge within Germany). Or simply use our contact form, where you can describe the problem or send us the error message you are seeing. We will be happy to help you!