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Declaration on accessibility

Siemens-Betriebskrankenkasse (SBK) endeavors to make its websites and mobile applications accessible. The legal basis for this is the Disability Equality Act (BGG), the Barrier-free Information Technology Ordinance (BITV 2.0) and the harmonized European standard EN 301 549 in its current version.

This declaration on accessibility applies to SBK websites, and in particular to:

  • www.sbk.org
  • meine.sbk.org
  • werkstudenten.sbk.org
  • expat.sbk.org
  • vertriebspartner.sbk.org
  • Status of consistency with the requirements

    These websites comply with the German Federal Ordinance on Barrier-Free Information Technology (BITV) 2.0 with the following inconsistencies and exceptions.

    Inaccessible content

    We are currently working on making the following content accessible:

  • PDF documents and forms are not yet accessible for all. Alternatively, you can use the online forms in Meine SBK or access information at www.sbk.org/sbk-en.
  • Not all images and graphics have clear alternative texts.
  • Not all of our video content has subtitles or a complete audio transcript.
  • Creation of this declaration on accessibility

    This declaration was created on 21 September 2020. Accessibility tests conducted by the Test and Integration Center of Deutsche Telekom MMS GmbH are the basis for this.

    The declaration was last reviewed on 1 July 2025.

    Accessibility testing is an integral part of our development process. All new functions are checked for compliance with accessibility requirements before publication.

    Feedback and contact details

    If you would like to inform us about existing inaccessibilities or obtain information about the implementation of accessibility measures, please use our email barrieremelden@sbk.org

    Enforcement procedures

    You have the option of initiating arbitration proceedings with the arbitration board with the Federal Government Commissioner for the interests of persons with disabilities pursuant to section 16 of the Act on Equal Opportunities for Persons with Disabilities.

    The arbitration board can be contacted via the website of the BGG arbitration board.

    Further contact details can be found on the contact section of the BGG arbitration board website.

    0800 072 572 572 50

    Mon - Fri | 8 a.m. - 6 p.m. toll-free within Germany 

    0800 072 572 587 00
    Mon - Fri | 8 a.m. - 8 p.m. toll-free

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