Information about the the SBK personal online self-service branch in simplified language

This offer is called Meine SBK. That is why this website is called meine.sbk.org.

Meine SBK is your personal online self-service branch. Here SBK customers can take care of many health insurance issues themselves via the internet.

You can use Meine SBK on your computer, your smartphone or your tablet. There is also a Meine SBK app. It is also called Meine SBK. You can install this app on your smartphone.

Meine SBK is your personal online self-service branch. You can visit your personal online self-service branch at any time. This means that you can also take care of health insurance matters outside our normal opening hours via the internet.

With Meine SBK, you can do the following things, for example:

• You can use the online post service. You will then no longer get letters from SBK by post. Letters from SBK will be displayed in Meine SBK instead. You will then receive letters from SBK much faster.
• You can send messages via Meine SBK. For example to your personal consultant. You can also arrange for us to call you at a specified time.
• You can submit documents. For example, you can submit certificates of incapacity for work, invoices and many other documents.
• You can download certificates. For example, there are certificates that show that you are insured with SBK. There are also health insurance certificates for foreign countries.
• You can change your personal data. This is useful if you move house or your telephone number or email address has changed.
• You can use forms. For example, to inform SBK about an accident. This form is called the accident form.
• You can see what SBK has paid for you. This can be for examinations by a doctor, a therapist or in hospital.
• You can register for the SBK Bonus Scheme. You can download a blank SBK bonus booklet. You can also have the bonus booklet sent to you by post.