It’s fantastic to have someone on your side
The SBK is consistently ranked highly by expert panels – but also, more importantly for us – by you, our customers! These accolades make us particularly happy because they prove that you feel well looked after with us and experience and appreciate the day-to-day commitment of our customer advisers – in the form of tailored solutions and high-quality services. After all, when things get critical, we are by your side.
Our highest reward is your satisfaction
Most Popular Statutory Health Insurer of 2021
In the customer survey conducted by the German Institute for Service Quality (DISQ), we achieved the highest ratings for customer satisfaction among the statutory health insurers in the survey and, as a result, have received the title “Most Popular Statutory Health Insurer” – for the sixth time in a row. This is both an affirmation and source of motivation for the future. The affirmation that you appreciate what we offer. And the motivation to keep doing our best for you and to impress you with our one-to-one consultancy.
“You feel valued as one of our customers – that’s something that customer surveys such as the ‘Most Popular Statutory Health Insurer’ also show us. We’re delighted with that. After all, the appreciation shown to us means that we are always there by your side at all stages of life.”
Dr. Gertrud Demmler, Chairwoman of the Executive Board, SBK